Accenture Knowledge Services Associate Manager 8 views

About Accenture:
Accenture is a leading global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting, Interactive, Technology and Operations services – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

About Entity:
Corporate Functions including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions– powers Accenture s people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization.

Job description:
The Knowledge Management Associate Manager is an integral member of the Knowledge Services team, focused on defining and driving effective content management strategies and solutions.

Key Responsibilities
Deliver knowledge management strategies, rooted in data and focused on infusing innovative solutions to deliver on business outcomes
Identify and close content gaps via various channels (content review, harvesting outreach etc.)
Support the delivery of the end to end content management lifecycle
Develop trusted relationships with peer level stakeholders by understanding business needs and supporting with strategy-aligned knowledge solutions and services
Develop day to day partnership with peer level key players (OD, M+C, Learning, Business Ops, Client Account teams) to advise on knowledge management activities and define/support integration with knowledge management
Maintain and support an effective Champion Network to drive knowledge sharing culture
Provide key data and insights regularly to ensure the direction and outcomes deliver expected value and include the evolution of business need(s)
Effectively communicate risks and risk mitigation strategies to Lead
Support the project operations of small sized team including onboarding, enablement, performance and engagement
Support KM Managers by recommending actions based on analysis of data driven insights

Basic Qualifications
Basic Qualifications
5+ years experience /demonstrated skills working with multiple senior level stakeholders
5+ years experience/demonstrated skills with Program and/or Team Management
5+ years experience/demonstrated skills with leading or working with teams in multiple geographic locations
3+ years experience in consulting and or practice area expertise

Preferred Qualifications
Bachelors degree preferred
Experience with Design Thinking
Digital marketing experience
External Client facing with senior leadership experience

Work Experience & Skills
Proven ability to work with global teams fostering a positive team environment
Proven ability to work creatively and analytically in a problem-solving environment
Excellent English communication (written and oral) and interpersonal skills
Demonstrated teamwork and collaboration in a professional setting
Ability to effectively translate and present relevant metrics
Strong skills in Microsoft Office, (Excel, PowerPoint, OneNote, Teams)
Collaborative work style; willing to coach and to be coached by others; understanding people s strengths and workstyles
Excellent time management and prioritization skills
Strong attention to detail
Global, Cultural awareness

Qualifications

The Knowledge Management Associate Manager is an integral member of the Knowledge Services team, focused on defining and driving effective content management strategies and solutions.

Key Responsibilities
Deliver knowledge management strategies, rooted in data and focused on infusing innovative solutions to deliver on business outcomes
Identify and close content gaps via various channels (content review, harvesting outreach etc.)
Support the delivery of the end to end content management lifecycle
Develop trusted relationships with peer level stakeholders by understanding business needs and supporting with strategy-aligned knowledge solutions and services
Develop day to day partnership with peer level key players (OD, M+C, Learning, Business Ops, Client Account teams) to advise on knowledge management activities and define/support integration with knowledge management
Maintain and support an effective Champion Network to drive knowledge sharing culture
Provide key data and insights regularly to ensure the direction and outcomes deliver expected value and include the evolution of business need(s)
Effectively communicate risks and risk mitigation strategies to Lead
Support the project operations of small sized team including onboarding, enablement, performance and engagement
Support KM Managers by recommending actions based on analysis of data driven insights

Basic Qualifications
Basic Qualifications
5+ years experience /demonstrated skills working with multiple senior level stakeholders
5+ years experience/demonstrated skills with Program and/or Team Management
5+ years experience/demonstrated skills with leading or working with teams in multiple geographic locations
3+ years experience in consulting and or practice area expertise

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