Accenture Knowledge Services Associate Manager 14 views

About Accenture: Accenture is a leading global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting, Interactive, Technology and Operations services – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at About Entity: Corporate Functions-including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions– powers Accenture’s people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. Job description: The Knowledge Management Associate Manager is an integral member of the Knowledge Services team, focused on defining and driving effective content management strategies and solutions. Key Responsibilities . Deliver knowledge management strategies, rooted in data and focused on infusing innovative solutions to deliver on business outcomes . Identify and close content gaps via various channels (content review, harvesting outreach etc.) . Support the delivery of the end to end content management lifecycle . Develop trusted relationships with peer level stakeholders by understanding business needs and supporting with strategy-aligned knowledge solutions and services . Develop day to day partnership with peer level key players (OD, M+C, Learning, Business Ops, Client Account teams) to advise on knowledge management activities and define/support integration with knowledge management . Maintain and support an effective Champion Network to drive knowledge sharing culture . Provide key data and insights regularly to ensure the direction and outcomes deliver expected value and include the evolution of business need(s) . Effectively communicate risks and risk mitigation strategies to Lead . Support the project operations of small d team including onboarding, enablement, performance and engagement . Support KM Managers by recommending actions based on analysis of data driven insights Basic Qualifications Basic Qualifications 5+ years experience /demonstrated skills working with multiple senior level stakeholders 5+ years experience/demonstrated skills with Program and/or Team Management 5+ years experience/demonstrated skills with leading or working with teams in multiple geographic locations 3+ years experience in consulting and or practice area expertise Preferred Qualifications Bachelors degree preferred Experience with Design Thinking Digital marketing experience External Client facing with senior leadership experience Work Experience & Skills . Proven ability to work with global teams fostering a positive team environment . Proven ability to work creatively and analytically in a problem-solving environment . Excellent English communication (written and oral) and interpersonal skills . Demonstrated teamwork and collaboration in a professional setting . Ability to effectively translate and present relevant metrics . Strong skills in Microsoft Office, (Excel, PowerPoint, OneNote, Teams) . Collaborative work style willing to coach and to be coached by others understanding people’s strengths and workstyles . Excellent time management and prioritization skills . Strong attention to detail . Global, Cultural awareness

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