Accenture Knowledge Services Manager 10 views

About Accenture: Accenture is a leading global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting, Interactive, Technology and Operations services – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at About Entity: Corporate Functions-including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions– powers Accenture’s people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. Job description: The Knowledge Management Manager has primary responsibility for defining/managing/delivering a robust and relevant knowledge management program, which is led by business priorities and in alignment with Knowledge Services strategic direction. Responsibilities . Design knowledge management strategy, rooted in data and focused on infusing innovative solutions to deliver on business and knowledge management strategies . Responsible for the delivery of the end to end knowledge management lifecycle . Develop trusted relationships with multiple mid-level stakeholders to understand business needs and priorities, and align support and delivery with Knowledge Services strategy supporting with appropriate knowledge solutions and services . Build business acumen for assigned practice/priority and apply it to deliver client-centric knowledge solutions and support offering/content maintenance. . Develop day to day partnership with mid-level key players (OD, M+C, Learning, Business Ops, Client Account teams) to address the business needs and advise on knowledge management activities . Monitor and measure progress against knowledge strategy to ensure the direction and outcomes deliver expected value for the business area . Maintain and evolve an effective Champion Network to drive knowledge sharing culture . Manage medium d teams to achieve the defined plan, including operations and coordination (enablement, performance and growth plans) Basic Qualifications 8+ years experience /demonstrated skills working with multiple senior level stakeholders 8+ years experience/demonstrated skills with Program and/or Team Management 8+ years experience/demonstrated skills with leading or working with teams in multiple geographic locations 3-5+ years experience in consulting and or practice area expertise Preferred Qualifications Bachelors degree preferred Experience with Design Thinking Digital marketing experience External Client facing with senior leadership experience Work Experience & Skills . Proven ability to build, manage small virtual, global teams fostering a positive team environment . Proven ability to work creatively and analytically in a problem-solving environment . Excellent English communication (written and oral) and interpersonal skills. Demonstrated teamwork and collaboration in a professional setting . Ability to effectively translate and present metrics into meaningful insights and actionable activities . Strong skills in Microsoft Office, (Excel, PowerPoint, OneNote, Teams) . Collaborative work style willing to coach and to be coached by others understanding people’s strengths and workstyles . Proven ability to drive progress on several initiatives at the same time influence people to get things done . Excellent time management and prioritization skills . Strong attention to detail . Global, Cultural awareness

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