Customer Success Associate – Flipkart Process 6 views

Job Description

PURPOSE OF POSITION

Candidate will be responsible to handle the queries and complaints from Flipkart customers on inbound calls.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Follow procedures methodically to accurately respond to customers on call.
  • Provide quotes and information to customers related to their product.
  • Provide information including Delivery time and other quires related to product.
  • Fulfill invoice requests on purchased products.

Requirements

ELIGIBILITY-

  • Should have working Laptop/PC and High-speed internet with minimum 5 mbps speed.
  • Should have minimum 6 months experience in BPO. Freshers also considered.
  • Should be proficient in spoken and written English & Hindi
  • All agents to be cross skilled to manage all channel interactions
  • Should be comfortable working any 24/7 shift.

Apply directly in this link

Benefits

WORK CULTURE-

  • Work from Home.
  • 6 days a week with 1 rotational off
  • 24/7any 9 hours shift

More Information

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Company Information
  • Total Jobs 74 Jobs
  • Location INDIA

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