Job summary About Amazon Pay Amazon Pay provides a wide range of payment solutions to merchants and buyers. Amazon Pay makes it simple for hundreds of millions of customers around the globe to pay for products and services using the
Job Description : Job summary About Amazon Pay Amazon Pay provides a wide range of payment solutions to merchants and buyers. Amazon Pay makes it simple for hundreds of millions of customers around the globe to pay for products and services using the information already stored in their Amazon accounts. To make a payment, buyers can use any of the payment methods in their Amazon account. About DevOps Engineering Team We enable Amazon pay to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data-driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. We believe in ‘Work Hard. Have Fun. Make History’ value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. The team is filled with customer focused individuals that champion and support industry-leading payment gateway. We challenge one another every day and hold ourselves accountable for our work product as well as our customer’s overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customer’s experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Work-life Harmony Our team works together to provide work/life balance for all team members. We recognize that the circumstances of our team members vary, and we balance work across the team so we’re all able to maintain standards on behalf of our customers, while at the same time allowing for rich and happy personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Inclusive Team Culture We have a diverse team and drive towards an inclusive culture and work environment. Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. About your role You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. Primary Responsibilities: Provide platform support, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Works on tasks to ensure security and availability of the platform and micro-services. Work on operations and maintenance driven coding projects, primarily in Java. Software deployment support in staging and production environments Develop tools to aid operations and maintenance Basic Qualifications : 2+ years of development or technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Basic Qualifications: 2 -4 years of development or Application support or DevOps experience Experience troubleshooting and debugging technical systems / Java based applications including good understanding of REST APIs. Basic knowledge / skills in Unix/Linux Basic skills in scripting in any modern program languages Understanding of the complete deployment life cycle from design, build, test, deploy Understanding of XML/SOAP, REST and HTTP protocols Preferred Qualifications : Strong understanding of operations – SLA, handling tickets, monitoring, processes and metrics. Hands on experience in Cloud technology is plus. Hands on experience distributed applications/enterprise applications is plus. BS in Computer Science/Engineering or equivalent industry experience. Excellent verbal and written communication skills Ability to solve complex problems independently.
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