Job Responsibilities Respond to client’s queries accurately (via phone, live chat, email and case management system) Process, maintain & administer HR transactions & provide support (e.g. joiners/leavers, personal/job/pay data changes, promotions, employee records & documents, bonus, pension, annual compensation cycle, etc.) Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests Provide clarification of HR policies and procedures Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan Organize knowledge sharing sessions both within the team and cross teams Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool Primary Skills Liaison with third parties, vendors and multiple stake holders Reporting errors and issues to the Team leader on time Secondary Skills Ensuring quality and timeliness of work Focused, diligent, high on quality and timeliness are the basic requirements for the role.
- Salary Range 50,000 to 60,000
- Salary payable Per Month