KYC Manager 30 views

Job Description : Job Description Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Services India, (Powai) supports businesses around the world. Powai’ s world class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support have played a key role in facilitating global operations and are an integral part of global expansion plans. The Powai operation is a critical part of the platform to support the growth global business. Divisional Overview : The Operations division provides the support and control infrastructure that enables the Firm to develop and deliver financial products throughout the world. Working with the Sales, Trading and Information Technology Divisions, Operations professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management, reference data management and various other client services. In partnership with sales, trading, prime services, information technology and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients’ changing needs. Business Unit Overview: The KYC team in Powai is part of the EDM function and plays an extremely key role in the firm supporting AEJ, EMEA and US businesses with a current team of 80+ team members which includes 5-6 Associates / Managers. The team supports KYC On-boarding & Rolling Reviews for low, medium and high risk clients, including private clients, especially for AEJ business. Along with KYC, the responsibility of the team is also to provide solution on the potential issues identified by the various stakeholders in the firm and provide a turnaround time to be able to resolve the issues associated to KYC. The team works with the business and acts as an AML/KYC governance enabling function ensuring that all relevant AML/ KYC risks and regulations are properly managed. The team also closely works with the regional partners on audit and data quality associated tasks. There are plans to expand Powai footprint and develop / leverage Powai capability by transitioning more activities over to the Powai KYC team. Position Specifications: Corporate Title Associate Functional Title Manager/AVP Experience 10+ years of experience Qualification Graduate/MBA Requisition No. Role & Responsibilities: Successfully manage a team within the periodic renewals space consisting of 10+ members and to be fully accountable for the consistent delivery of the team on quality, through-put and other BAU & adhoc requirements Is an SME (subject matter expert) on the KYC domain and process Pro-actively manage the aging of cases and assist to resolve complicated cases Manage relationships with Sales, On boarding and Compliance to ensure timely collection of documentation and completion of due diligence Identify, escalate and mitigate risks which are associated to BAU processing. Daily monitoring & report of MI / KRI. Built connect with the team locally and globally. Partner with the regions to successfully manage & where required transition activities to Powai. Develop strong domain knowledge for self and the team in Powai. Identify, communicate / nominate per training needs for the team. Participate & execute / manage key projects as part of KYC & Powai Operation initiatives. Is familiar with change management and looks to build efficiencies within the process Ensure all KYC queues / tasks are complete and reported periodically. Develop capabilities within the team be able to make Powai KYC team successful Understand regulatory requirements & policy changes from KYC perspective and articulate the same for the team with the required procedural changes. Understanding risk and controls, legal and compliance requirements Cross train / globalize the processes within Powai contributing towards efficiency, quality and 24*5 support model. Manage local and regional escalations / queries ensure zero impact on Powai KYC deliverables. Represent team daily / weekly meets with regional stakeholders, project teams and Compliance Participate and manage SOX & internal / external audits successfully. Skills, experience, qualifications and knowledge required: Bachelor’s / Master’s degree in business/ related discipline or equivalent work/training required, professional qualification in KYC / AML such as CAMS is a big plus Strong AML / KYC / CDD / EDD experience 6 – 10 years’ experience in Quality Assurance, Audit including strong operational control capabilities, sound knowledge of QC and Production Management tools, Planning & Project management skills and a proven track record in delivery Proven experience in an Investment Bank within a Compliance/KYC team Good understanding of MiFID categorization Self-starter who can work under pressure to a high level of accuracy Outstanding analytical skills with the ability to understand business functions and processes swiftly Good at multitasking and managing a high number of priorities Exceptional communication, conflict management and negotiation skills A team player, possessing ability to build relationships and partnerships Highly independent. Motivated, team player, self-starter and able to work independently Mind Set:- Mandatory Desired Minimum 10 years of work experience preferably in KYC Program / project management skills desirable Strong communication, people & project management expertise. Sound understanding of the risk & control aspects from KYC perspective. . Should have people management experience Understanding of regulatory requirements such as Mifid, FATCA, Dodfrank , regional specifications from KYC perspective. Should have managed / been part of a KYC team which involves execution of KYC for multiple regions Core Competencies (Soft Skills): Competencies Behavioral Indicators Culture & Conduct Building Culture Diversity & Inclusion Professional Integrity Self-Awareness Contributes to desired culture Sets positive example Aware of different values/styles Holds high standards of behavior Aware of own strengths/weaknesses Client-Centricity & Business Acumen Commerciality Client-Centricity Analytical Thinking & Problem Solving Understands current market Anticipates client needs Pays attention to detail Sees problems, recommends solutions Strategy & Innovation Strategic Thinking & Change Decision Making & Judgment Agility Balances alternative views Knows when to decide/when to escalate Champions new ideas Is both disciplined and entrepreneurial Sees when to escalate Leadership & Collaboration Managing Talent Recognizing and Motivating Supporting, Developing & Collaborating with others Managing Conflict Thinks differently Balances alternative views Knows when/how to compromise Learns from experience Seeks to develop Communication & Connectivity Articulation & Receptiveness Impact Connectivity Assists in recruiting Gives credit Builds productive working relationships Provides constructive, timely and specific feedback Communication & Influence Articulation and Receptiveness Impact Connectivity Adjusts style to suit topic Balances listening/talking Communicates with clarity and consideration Is a proven and credible resource Questions to understand others’ views Builds internal contact network Willingly effectively works across teams Execution & Delivery Driving Performance Execution-Focus Planning & Organizing Adaptability Demonstrates accountability/commitment Takes on challenging assignments Executes priority actions on-time Keeps stakeholders updated Manages expectations Persists when confronted with resistance

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