We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
OVERALL PURPOSE OF THE ROLE:
The role is to manage the assets, for the Local Operations scope. He/she will be responsible to actively manage the data of the assets in our AMDB on a daily basis and resolve conflicts as and when they arise. The role is designed as a part of the Local Ops organization to have central visibility of the operations.
RESPONSIBILITIES:
Accountable of the quality of the data Assets in our AMDB
Supporting all the transaction on assets in our AMDB within the region
Accountable for maintaining the KPI to follow the quality of the data of the asset in our AMDB for all Local Operations scope.
Accountable for ensuring the end-to-end effectiveness of the asset process and compliance with all corporate standards and policies.
Accountable for ensuring that measuring and reporting upon the quality of data of the assets in the AMDB is in place and effective.
Identify opportunities to automate service requests and liaison with the Digital Factory team to implement newer ideas to make the process leaner
Identify improvement opportunities to drive better asset management efficiency both in terms of providing a simplified interface for the OSS and reduce the overall time taken to manage assets.
QUALIFICATIONS & SKILLS:
EDUCATION
Graduated with a Bachelor’s degree in Engineering, Science or Technology
ITIL certification(s) will be an advantage
BEHAVIORAL COMPETENCIES:
Fluent in English, the candidate should be able to work with autonomy in a multi-cultural environment and ready to face the challenges that Alstom has to offer.
Ability to collaborate, influence and motivate cross-functional teams
Ability and flexibility to adapt to change, including shifting and competing priorities
Demonstrate a strong customer, quality, cost and delivery focus
Demonstrate collaborative work approach with strong abilities in relationship management
TECHNICAL COMPETENCIES & EXPERIENCE
Should have at least 5-8 years of experience in IT, preferably in areas like on-site support or service desk
Hands-on experience with end-user related technologies / domains is an added advantage and preferred
Should have good communication, strong general management and inter-personal skills
Demonstrates strong overall understanding of mainstream IT systems, hardware, software and practices in order to effectively implement and support IT and End User Community.
Should have sound understanding and relevant experience in managing ITIL processes and framework
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
