Manager-Risk Management 56 views

Job Description You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible – and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Function Description : Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the manager level, the employee does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization. This B35 position is for Global Credit Digital Servicing Team and will be a part of Credit and Fraud Risk Group. Credit Digital Servicing is a critical function within the Credit Strategy organization. It is a dynamic part of Customer Management in the modern age, enabling decisions at key touchpoints with the digital American Express customer, across digital channels. The successful candidate will lead a team of analysts and will be responsible for optimizing Digital communications. Purpose of the Role:Design customer communication and servicing strategies to support risk management strategies, ensuring a positive experience across every customer touchpoint Responsibilities Lead extensive analysis into Card member behavior to optimize strategies/capabilities to ensure end-to-end management of portfolio credit risk. .Identify, evaluate, and integrate new data sources and capabilities into decision-making .Analyze large volumes of data to identify emerging credit trends . Partner with other teams across the company to standardize methodologies .Maintain an effective control environment and respond to operational breakdowns with discipline The successful candidate will need to work closely with global customer management strategy counterparts to leverage best practices and coordinate strategy implementations with risk & modeling teams, thus ensuring delivery on aggressive financial commitments and customer goals. Academic Background: Advanced degree (e.g., MS, PhD, or MBA) in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science Functional Skills/Capabilities: Risk Management experience and familiarity with Amex authorization systems. Strong analytical skills and experience with the ability to draw business insight from rigorous and complex data analyses. Strong project management skills and ability to prioritize. Results driven and ability to perform multiple tasks, work under strict deadlines. Technical Skills/Capabilities: Proficient in programming skills like Sas, Sql, Unix etc Ability to innovate and solve complex capability problems Knowledge of Platforms is an added advantage Behavioral Skills/Capabilities: Strong project management skills and ability to prioritize. Results driven and ability to perform multiple tasks, work under strict deadlines. Enterprise Leadership Behaviors .Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective .Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential .Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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  • Total Jobs 20 Jobs
  • Location INDIA

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