The Muthoot Group is hiring for Customer Care Executive.
Telephonic / Whatsapp Video call only.
Resume Reporting Mail Id: @muthootgroup.com.
Contact Person: – Mr. Anoop P Nair
Contact Number: –
Job Role: – Customer Care Executive
Job Location:-Jaspur , Sitarganj, Pipli, Muzaffarnagar, Indri, Sadhaura
Minimum Qualification: – Graduation – Regular. (Excluding B.Tech )
Candidate’s age must be below 30 years
JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers
- Handle branch walk-ins for business generation
- Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take it to closure.
- Understand the need of the customer and cross sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coin etc.
- Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
- Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate
- Salary Range 50,000 to 60,000
- Salary payable Per Month