PM Operations Manager 67 views

Job Description:

PM Operations Manager is responsible to support the GBS PM Functional Services Leader in managing the Project Management Services of the GBS working closely with partners and a group of GBS project managers to deliver the PM services with highest quality. The PM Operations Manager will use the governance, processes, practices, and tools established by the organization to provide PM services, provides administrative support for the GBS PM Functional Services Leader, and maintain close relationship with partners.

In this role, you have the opportunity to make life better

Looking at the challenges today the world is facing. Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

Your responsibilities

Act as single point of contact for GBS Partners requesting project management as a Service including the requests for Partner Dedicated Project Manager (PDPM) services

Initiate and execute new Partner on-boarding according to the processes and ensure close communication with the Partner to build long term relationships

Responsible to review, validate and track all the requests received for PM services

Work with Talent Acquisition team to ensure right resources are acquired for the PM services

Responsible to work with Philips PM Practice team during the recruitment of the project managers to validate the vacancy description and seek interview support wherever required

Responsible to manage PM resource allocation tracker and ensure maximum utilization of the project management resources

Identify, document and manage the risks/issues in providing the project management services to Partners

Report on regular basis the status of requests and on the status of allocated PM’s to our Partners and work on resolving any conflicts

Ensure application of project management methodology, best practices and standards in projects delivered by GBS project managers

Work with GBS PM Functional Services Leader on competency development, training and career opportunities for the GBS project managers

Plan and execute different governance meetings with Partners at different leadership levels as defined in the process framework

Liaison with Philips PM Practice on GBS project managers competency development, certification and also on project management processes / standards applicable for Partner projects

Support GBS PM Functional Services Leader on AOP planning on offering project management services, forecast resource utilization and initiate required actions to ensure utilization

Ability to market project management services across different organizational units in Philips, build a strong pipeline and ensure realization of the more requests for GBS

Has the entrepreneurial skills to develop the project management services from GBS as a key offering

Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity

Fosters excellent cross functional communications and integrates the work of multiple stakeholders to achieve business objectives

Ability to navigate in a highly matrixed organization effectively

Solid interpersonal and collaboration skills

Exercise judgment and influence on key process decisions within an area

To succeed in this role, you should have the following skills and experience

Bachelor’s degree, or equivalent

7 years of working experience in managing a group of project managers

Be proficient in structuring complex tasks and coordination of complex processes

Good influencing and relationship building skills

Change management skills

Good process and data analytical skills

Being able to effectively prioritize and execute tasks in a pressurized environment and work proactively

Knowledge of PMBOK standard (preferred)

Experience in Lean tools (preferred)

Excellent command of English (both verbal and written)

In return, we offer you

A meaningful career, with new challenges in our dynamic organization, working in an encouraging multinational and multicultural environment. We are happy to provide you with this opportunity to work with new technologies. You will be surrounded by passionate and committed, colleagues who share your ambition to create outstanding customer experiences. Your work will be ambitious and full of opportunities for growth. Variety and challenge will be part of your daily routines.

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  • Total Jobs 22 Jobs
  • Location INDIA

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