Senior Site Reliability Engineer 55 views

Job Description

The Site Reliability Engineering (SRE) is a critical part of our Visa Cloud platform strategy. As an Site Reliability Engineer, you have a mindset to maximize system availability through both proactive and reactive means: you build robust technical support and automation to eliminate or minimize incidents, as well as investigate and resolve issues in response to live incidents. You are comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability and performance of the platform. You will join an established Cloudview – Site Reliability Engineering team.


As a Senior Site Reliability Engineer:

  • You will identify and support all site reliability request related to Visa Cloud Platform services (IaaS/PaaS/Container as a service)
  • You will partner closely with software and systems engineers across the organization to ensure services/systems are highly stable and performant
  • Collaborate with other team members on managing end-to-end availability and performance of mission critical services while working on individual projects priorities, deadlines, and deliverables
  • Strong communication skills with a strong sense of urgency and attention to details


  • B.S. or higher in Computer Science or other technical discipline, or related practical experience
  • 6+ years’ experience in Site Reliability or Production Engineering group for high availability/critical platforms/applications
  • Hands experience in Linux and Windows systems to patch and troubleshoot issues
  • Hands on experience in release support
  • Hands on experience with container related technologies like Docker, Kubernetes
  • Hands on experience on alerts and monitoring support
  • Ability to script/debug in Shell/PowerShell
  • Working knowledge of relational and non-relational databases
  • Experience of working with ITIL disciplines (Event, Incident, Problem, & Change)
  • Have an urge to document all the things so you don’t need to learn the same thing twice
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can’t help but fix it!!

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