Systems Tools Administration Technical Analyst / C10 45 views

Job Description : Job Description: Key Responsibilities: * Provide development support changes for existing and new Microsoft Access applications as needed from the Business * Maintain all backend MS Access Databases and associated SharePoint

Job Description : Job Description : Key Responsibilities: Provide development support changes for existing and new Microsoft Access applications as needed from the Business Maintain all backend MS Access Databases and associated SharePoint Lists to Microsoft Access applications including regular backups/repairs Utilize Microsoft Office products in the development of internal tools with emphasis on Microsoft Access, SharePoint Designer and InfoPath Designer Must be able to conduct and coordinate meetings with impacted Business teams for requirements gathering, status updates, and testing statuses in non-technical verbiage Manage all documentation collected throughout the life cycle of each project including, but not limited to meeting minutes, Business Requirements Document (BRD), user documentation, and issue tracking Act as a liaison between the Business and Technology teams The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Responsibilities: The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments thus making recommendations for improvements. Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes. Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards documents requirements. Partners with appropriate development and production support areas. Participates in validation and testing activities. Applies good understanding of how the team interacts with others in accomplishing the objectives of the area. Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures. Has limited but direct impact on the business through quality of activities provided impacts team and closely related teams. Exchanges ideas and information in a concise and logical manner. Performs other duties and functions as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Job Skills/Qualifications : 5-8 years’ experience in relevant field Experience with development with database design, SQL language, and VBA language across multiple versions of Microsoft Access required In depth knowledge of SQL, able to write SQL scripts with creation of complex joins and provide reporting details SharePoint Developer experience in core SharePoint without use of 3rd party tools Able to develop complex forms using InfoPath Designer Experience with SharePoint 2013 site management and SharePoint Designer 2013 site customizations such as Custom Forms Required Project Management and Business Analyst skills Familiarity with MS Visio or other flowchart tools preferred Highly proficient in MS Office products Expert proficiency in Microsoft Access with emphasis on VBA language and Database design Able to build a complex system of linked SharePoint sites Strong customer service and follow up skills Excellent communication skills both written and verbal required Flexible to work on weekends and nights Able to work independently and remotely Strategic problem solving and opportunity identification Advanced communication/presentation skills as well as the ability to collect and share constructive feedback Possess cross-cultural and cross-functional collaboration skills Strong work ethic, good attitude and team player Educational Level : Bachelor degree in Computer Science / Information Technology or Engineering required Additional Job Description Job Families for Job Profiles: EIO&T / RMO Worker Sub-Type: Regular / Direct Staff Time Type: Full time Primary Location: Chennai Citi Solutions Center / Ramanujan IT Park, Tharamani Scheduled Weekly Hours : 40 Work Shift: 2 PM – 10 PM IST / EST AM hours Job Family Group: Technology Job Family: Applications Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View the “” poster. View the . View the . View the

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