As an Interaction Designer, you strive to ship experiences that inspire and exceed the expectations of the ‘end-user’. Your work wins the hearts and minds of customers and stakeholders, because you care about micro- and macro-interactions alike. Your open and can-do mindset never grows tired in getting to the bottom of user intends and business requirements. Your knowledge of industry standards and heuristics allows you to deliver qualitative and scalable solutions from websites, software applications, to digital devices.
You are responsible for
As a senior Interaction Designer, you LEAD interaction design activities for existing or new propositions within our full portfolio, through:
Design and specify user interfaces and information architecture using participatory and iterative design techniques, including observational studies, usability testing, task analysis, data analysis, and other forms of requirements discovery
Capture user requirements through specifications, personas, storyboards, scenarios, flowcharts, design prototypes, principles and design specifications
Effectively communicate experience frameworks, conceptual ideas, detailed design, and design rationale both verbally and visually
Work closely with development teams to understand their capabilities clearly and to ensure that design specifications are implemented correctly
Participate as a contributor to an interdisciplinary team that includes other designers, project management, business and design strategists, and hardware and software developers
Apply working knowledge of existing interface or usability standards, and development technologies including various screen-based platforms (e.g. web-based enterprise software development, web sites, mobile OS etc.)
Create user focused strategies, innovations, solutions and experiences and the user testing and validation of these, considering usability, sustainability and appropriate visual and verbal articulation in line with Design Language System and Brand guidelines
Drive operational excellence and efficiency, delivering appropriate design quality within budget and project parameters
Customer focus and Design consultancy, collaborating, partnering and co creating with internal and external stakeholders, with clear and impactful communication and articulation of design decision making
Creative or content leadership on high complexity project or program level and/or setting the standard with high level of content specialism.
Provides design thought leadership to senior business stakeholders, actively drives co-create approaches between Design and other stakeholders.
Leads larger projects or programs, able to influence direct environment to create enabling conditions for success, to define delivery strategies and manage program level design quality reviews.
